Frequently Asked Questions

Shipping & Returns

Absolutely! Our retail shop in downtown Portland is open! We'll send you a notification when your order is ready!

Get Directions

We do our best to get your order packed and on its way within 48 hours of receiving it. During busy times—like sales or special events—it might take a little longer. We ship everything via USPS Ground or Priority Mail. As soon as your shipping label is printed, you’ll get an email with your tracking number. Just a heads-up: it can take up to 24 hours for tracking to show updates.

Because we custom-cut fabric just for you, we don’t accept returns on fabric. The only exceptions are rare cases where we made a mistake—like sending the wrong fabric or cutting your yardage short. If that happens, please email us right away at hello@shopkurier.com so we can fix it!

We’re not able to accept returns for things like color differences (screens can be sneaky!) or if you simply change your mind. Thanks so much for your understanding and support!

 

Classes

Possibly! We offer repeat sessions based on availability and demand. If there’s a class you’re eager to take, just email us at hello@shopkurier.com and we’ll keep you posted!

Classes like Beginning Sewing and Knitting 101, Garment Basics, and Learn to Quilt will be offered on a regular basis.

We add new and exciting classes to our schedule at the first of each month, so be sure to subscribe to our newsletter for the latest updates!

YES! We're always looking for new teachers and fun class ideas! We have a google form that you can fill out with ideas and suggestions: https://forms.gle/3r1k9rsamu3s55BYA

Our classes are made with adults in mind, but we love having younger makers join the fun too! If you're 16 or older, you’re welcome to sign up and bring an adult along with you. It's the perfect chance to craft and learn together, whether you're a parent, guardian, or just a fellow creative. We can’t wait to see you both in action!

fabric & yarn

All of our fabrics are available by the quarter yard—perfect for mixing, matching, and making something amazing!

Just let us know! We're always adding new things to the mix!